"I have worked with Executive Linguist for over 10 years now and have never had anything but outstanding service. I first worked with this firm with my prior employer. I had been put in charge of a project to negotiate an agreement to reduce cost for our clients for interpreting services. I was able to work out a sliding scale for reduced charges based on volume of referrals. This agreement replaced a pre-existing program and reduced our client costs while increasing the level of service dramatically. Executive Linguist allow my staff to increase initial claim contact with claimants by taking on the role of contact point. We would contact Executive Linguist at initial contact attempt, and if no contact were made, they would follow up until contact was achieved. This ongoing contact effort was made at no expense to my company or the clients we served. Use of this service allowed my staff to improve internal and external audit scores and reduced claim / client costs through more timely and thorough investigations. I am still using this service at my current employer. My current employer has not set schedule of fees with their interpreter, however, my staff routinely uses them in the same manor described above. Why? Because it works and they get their contacts. Further, at time of initial contact, we provide the claimant with the Executive Linguist contact number for future call ins. We instruct them to make the call to Executive Linguist and they will assist them in reaching us. Again, there is no charge to my company or my clients until the contact is achieved."