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August 28, 2003
RE: Services - Sonji Friedman
Ms. Randolph:
I want to thank you again for the services of your company. Ms. Sonji Friedman was critical in our acquisition of information from witnesses to our investigation. While the witnesses themselves were fluent in English, the parents of these minors were not, requiring their permission to interview the children. Ms. Friedman was instrumental in setting a non-adversarial rapport with the parents, providing unfettered access. On many occasions, different cultures are distrustful of investigators, however, due to Ms. Friedman's professionalism this was not the case with this investigation. We are most appreciative.
Best regards,
Stephen M. Peterson - Investigator
Larry Malmberg Investigations & Security, Inc.
February 6, 2003
RE: The excellent performance and service provided by Mr. Alfie Malbran
Dear the Staff at Executive Linguist:
On behalf of all of us at Sentinel Investigations, we would like to thank you for all your hard work and long hours, assisting us with the various investigations and scheduling of cases in the variety of languages we come across.
Additionally, I would like to give special thanks to Mr. Alfie Malbran. Mr. Malbran is by far, one of the best Spanish interpreters that I have had the pleasure to work with. Our initial introduction (approximately two-years ago) involved a sexual assault claim, where the female interpreter was unable to attend and therefore Mr. Malbran filled in. Although I was extremely leery at having a male handle the interpreting – he was compassionate and able to put the subject at ease.
I witness this again yesterday, when Mr. Malbran assisted me with another claim. The subject was a male; however, he was put at ease and felt comfortable talking openly and freely about his past. I believe it was due to Mr. Malbran’s tone of voice and compassion towards others.
In my opinion, Mr. Malbran is extremely competent, knowledgeable and can easily put any individual at ease.
Please thank your staff and let them know that we appreciate working with them and let Mr. Alfie Malbran know how much I truly appreciated working with him and thank him once again for his assistance.
Sincerely,
Sally A. Parry
Sentinel Investigation
July 5, 2002
AFC Cable Systems
RE: Felipe Arca
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Dear Sir or Madam:
I would like to take this opportunity to discuss the level of service I received from your employee, Felipe Arca. While visiting our Fullerton, CA office this June 2002, I was in need of an interpreter to address our employees. Having used interpreters in the past on very many occasions, I felt confident I knew what do expect. Fortunately for me my expectations were surpassed upon meeting and working with Felipe.
I worked with Felipe for a three-day period conducting one on one interviews with employees as well as addressing the general employee population. I was extremely impressed by Felipe’s ability to communicate so easily with all employees as well as his remarkable ability to retain several minutes of conversation and then interpret them effortlessly and accurately. In addition to his expert interpretive skills, I found Felipe to be both pleasant and professional. I immediately felt at easy with him and, more importantly, so did our employees. I would not hesitate to hire Felipe in the future for any of my interpretive needs.
I thank you for supplying me with an interpreter who possesses the highest level of professionalism and expertise and I very much look forward to working with him in the future.
Sincerely yours,
Maryellen J. Perine
Human Resources Manager
May 11, 1994
California Casualty Group
700 North Brand Blvd.
Glendale, CA 91203-1238
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To Whom it may concern:
This letter shall serve as my testimonial of the outstanding and professional service I have received from Executive Linguist Agency.
Our relationship has been ongoing for the past seven years and has always been a pleasant one. Ron, Susan, and Helen are three of the nicest and most cooperative, and helpful individuals one would ever want to work with. I can call them on a moments notice and they always are able to have an interpreter for me. That’s what I call service!
I would recommend Executive Linguist, as I feel they make my job easier and all of their interpreters are professional people.
If anyone has any questions regarding this company’s fantastic service and would like to talk to me, I can be reached at (818) 500-6113.
Very truly yours,
CALIFORNIA CASUALTY INDEMNITY EXCHANGE
Chris Lee Claims Adjuster
CLAIMS DEPARTMENT
PERSONAL LINES
December 23, 1988
For the Staff at Executive Linguist:
Thank you so much for the prompt service on December 20th (Italian translation for the Soap Opera “Santa Barbara”). We were so delighted with your efficiency, and I know our clients appreciated it as well. Also thank you for your lovely card and calendar!
We look forward to working with you in 1989. Have a wonderful holiday season.
Sincerely Yours,
Carolyn Ginell Plumb
Research Associate
( Title in 2003: President )
Marschall/Plumb Research (your new clients!)
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